Support

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At Thomsun we strongly thrive on building relationships through our various support based initiatives. An efficient structure for providing the best level of customer service and support across areas has been constructed over the years:


Service Center

Fully equipped and run by engineers with technical expertise, the facility ensures that all the service and repairs requests are carried out in an efficient manner. A team of qualified and experienced engineers manages the service related operations. An efficient system is maintained to ensure that all service requests are completed in the minimum turnaround time.

Piano tuning and voicing

A team of skilled Piano technicians carries out tuning and voicing of Yamaha and Bossendorfer Pianos according to the guidelines for achieving the apt level of playing performance for the discerning users.

After sales technical support

With a core technical team, 24 X 7 after sales support for the technology and professional products is a key support feature that Thomnsun provides through state of the art service centers across the region.